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March 9, 2020

Dear Residents,

“In 2003, the world had been put on alert because of SARS, which created alarm in the GTA. TIMS was in operation during that health crisis, and at that time we did our part in trying to limit the spread of the virus. 

Today we are confronted with the Novel Coronavirus, COVID-19, that is a threat to our health and safety.

TIMS Management is concerned for the health of our residents, including our on-site employees.

Here are the steps TIMS staff are taking every day to help protect the health of our residents:

  1. washing hands often with soap and water or alcohol-based hand sanitizer
  2. if they must sneeze or cough, they will do so into a tissue or a shirt sleeve
  3. avoid contact with people who are sick
  4. plus, TIMS staff have been instructed to stay home if they are sick

If you suspect an outbreak of this virus in your building, contact medical authorities immediately, such as Toronto Public Health at 416-338-7600, and please alert TIMS Management for any assistance that we may be able to provide. 

Sincerely,

Marian Gheorghiu
President, TIMS Management

July 10, 2020

We believe that TIMS properties are great places to live, work and play. After all, it is our job to make sure of it, and we have been doing it for more than 20 years.

How do we do it? We stick to some core principles, which I am happy to share by recommending the following key questions to ask when choosing a property manager.

The top five questions to ask to begin your search.

  1. Proven Track Record?

    This is about trust in your property managers. Whether it is routine building operations, regular maintenance or repairs, or financial management, ask the property management representative what their clients say about them, and ask them if they can connect with existing clients for a reference. Also, ask about online reviews about their company and if they are accurate representations of their services.

  2. Regular Maintenance and Responsive Repairs?

    You will want property management that has an hands-on approach. Not just expect sub-contractors to supply services – unsupervised. Providing high quality on-going property maintenance and speedy repairs includes multiple stakeholders. That’s why you should confirm that their property managers have experience coordinating and working with property owners, property investors, engineers, architects, builders and developers, unit owners and tenants, property boards or committees, professional technicians, tradespeople, as well as industry-leading product and service suppliers. All stakeholders needs and requirements must be met.

  3. Dependable Financial and Fiduciary Oversight?

    From a financial and fiduciary perspective, be absolutely sure that your property management service has certified professionals, who are experienced property management specialists, and that their reporting practices are reliable and efficient. Ask for specific examples regarding how they approach long-term strategic planning, annual budget preparation and the various funds management. Enquire if day-to-day or monthly accounting reports are accessible, and do they provide oversight and training regarding regulatory and fiduciary compliance for board directors.

  4. Improve Investment?

    Every property owner wants excellent service, delivered on time and budget, to protect their valuable real estate investment. But not every property management company focuses on improving the value of their clients’ investment – and they should. So, ask for examples of how they will enhance and increase the value of your investment – beyond simply managing and maintaining the property. Tell them you want to maximize your investment! Then, see what they have to offer.

  5. Respects Listening?

    The more your property management listens the more they will learn and understand, not only the hard facts and physical issues they must manage for your building’s good up-keep, but also to develop the most effective soft skills, such as how best to communicate with tenants, your board of directors or special committees. Respecting the human dynamics that may be unique to your property’s operation is equally as important as the technical skills required to maintain it.

Really insist on full answers for all these questions, and good luck in your search.

Also, feel free to call me personally for any more tips.

Marian Gheorghiu
President, TIMS Management
TEL: 905-882-0148

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TIMS Management (www.timsinc.ca) is a property management company with more than 20-years-experience in the Greater Toronto Area. TIMS Management serves an extensive roster of established clients, delivering excellent building operations and financial management services for condominium and commercial properties. 

March 11, 2020

In the GTA, where snow clearing is not done by the city, property owners are responsible to clear snow and ice from their sidewalks, as well as driveways, parking spaces, steps, ramps and landings – within 12 hours of snowfall. This common regulation is an attempt to ensure safe access for people and vehicles in public spaces as quickly as possible (for an example, see Toronto’s Snow and Ice Removal regulation – https://www.toronto.ca/legdocs/municode/1184_719.pdf.

For condominium and commercial buildings, snow and ice clearing should occur without delay. This is important especially for the safety of tenants, visitors and the general public. It is also the quickest way to avoid fines or other potential liability.

Furthermore, it is important for building management teams to be aware that when the city is unable to clear public sidewalks within the 12 hours of snowfall, the property owner is responsible to clear the sidewalks adjacent to their property, also within the 12 hours of snowfall. 

Essentially, the clock starts ticking at the same time for the city and the nearby property owner after snow or freezing rain. Yet, the onus is on the property owner to be ready to act if time is running out.

Marian Gheorghiu, President of TIMS Management, routinely cautions clients to take this additional responsibility seriously. “Expect to be held accountable. If snow and ice is not cleared, it’s a simple procedure for anyone to report a property owner who did not remove the hazard. It’s as simple as dialling 311 to report the property.” Gheorghiu emphasizes safety for people and vehicles, such as emergency vehicles, is the priority. But, as his clients’ property management partner, he stresses avoiding costly liability and preventing environmental damage to properties are both serious priorities.  

June 30, 2020

Dear Residents, 
 
As the COVID-19 pandemic continues, it is important to have good, reliable information. 

The Association of Condominiums of Ontario is an excellent, up-to-date information resource relating to condominium management. 

Included in their news releases is information, guidelines, recommendations, and best practices, relating to condominium management compiled from industry authorities and experts, the Ontario Ministry of Health and Public Health Canada. 
 
LINK: ACMO’s news and information webpage: https://acmo.org/news
 
Marian Gheorghiu
President, TIMS Management Inc.

July 7, 2020

During the pandemic families have pulled together, and in some cases gathered into one condo.  This is understandable, families or friends gathering to support one another while isolating.

But this new reality has added unexpected pressures on condominium occupancy. Just like the recent news report about a GTA condominium owner who was shocked to discover he was charged an additional occupancy fee, when his daughter joined he and his wife to isolate with them.  

“This issue relates to overcrowding a condo unit, and it is important. But now is not the time, in a crisis, to apply additional occupancy fees, unless there are issues beyond our understanding,” advises Marian Gheorghiu, President of TIMS Management.

Gheorghiu’s advice to TIMS’ condo boards now, during this time of unprecedented pressure on condo units, is to review relevant local bylaws and reassess their condominium policies to ensure they are clear and consistent.

He also says that the condo’s policies should explain how overcrowding causes stress on the building and other residents; and, when a claim or charge relating to overcrowding is applied, the board should explain why that particular circumstance justifies the claim to, for example, charge an additional occupancy fee.

TIMS also stresses to its condo boards always keep a balanced approach and consider the resident’s situation as well as the objectives of the condo overall.

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TIMS Management (www.timsinc.ca) is a property management company with more than 20-years-experience in the Greater Toronto Area. TIMS Management serves an extensive roster of established clients, delivering excellent building operations and financial management services for condominium and commercial properties. 

January 6, 2020

The CAO announced that “All condominium corporations must now file their 2020-21 condo returns starting January 6 through to March 31, 2020. 

All Ontario condo corporations must file returns with the CAO. The returns must provide the CAO with important information regarding the condo corporation. 

There are four types of returns: Annual returns; Transitional returns; Initial returns; and Turn-over returns.

The specific information that condo corporations are required to provide, such as the date it was registered, its address for service, and updated details of the current board of directors, as well as the filing deadlines for each return, is set out in Ontario Regulation 377/17 of the Condominium Act, 1998. Returns are filed online, using the CAO’s return filing system.

For more information on the different types of returns and the information required to be included in each, please refer to the links below:

Guide to Filing Returns and Paying Assessments.
Overview of the information required for filing returns.
Overview of the deadlines for filing each return.

Also note: after filing a return, the condo corporation will be issued an assessment invoice. However, the CAO is maintaining a temporary 25 per cent reduction in its annual assessment fees to condo corporations for the 2020-21 year period. That reduction should be reflected in the final assessment fee.

Furthermore, if a condo corporation does not file its returns on time, the corporation will be charged a late fee of $200 for each overdue return. Condo corporations that do not file their returns may receive a compliance order issued against the corporation. Critically, condo corporations with outstanding returns and fees may be denied a proceeding before the Condominium Authority Tribunal (CAT) or in a provincial court, except with leave of the court.

The CAO can be contacted by via their website:  www.condoauthorityontario.ca

Marian Gheorghiu, President
, TIMS Management